物流系统规划与设计(第3版)图书内容本书自2006年第1版出版至今 , 深受好评 , 屡次重印 。本书定位于本科教育 , 对物流系统规划与设计进行了较系统、全面的研究与分析 。本书引用了国内外物流系统规划与设计的先进理论与方法 , 并结合我国物流系统的发展现状 , 对物流系统不同层面、不同环节规划与设计的理论和方法进行了阐述 。全书共9章 , 包括物流系统的基本概念和理论、物流系统战略规划的制定、客户服务战略的规划与设计、库存管理战略的规划与设计、运输战略的规划与设计、物流节点战略的规划与设计、物流组织的规划与设计及物流系统的控制与评价等内容 。目 录第1 章 物流系统规划与设计概述 ·································································································· 1学习目标 ························································································································· 11.1 系统 ···································································································································· 11.2 物流系统 ···························································································································· 31.3 物流系统规划与设计的目标及原则 ·················································································· 91.4 物流系统规划与设计的内容 ··························································································· 141.5 物流系统规划与设计的步骤 ··························································································· 171.6 物流系统规划与设计的方法 ··························································································· 20複习思考题 ······························································································································· 23第2 章 物流系统战略规划 ············································································································ 24学习目标 ·························································································································· 242.1 物流系统战略概述 ··········································································································· 242.2 物流系统战略规划的步骤 ······························································································· 262.3 物流战略环境分析方法 ··································································································· 36複习思考题 ······························································································································· 43第3 章 客户服务系统的规划与设计 ····························································································· 44学习目标 ···························································································································· 443.1 客户服务的概念 ··············································································································· 443.2 客户服务系统的建立方法 ······························································································· 473.3 客户服务政策的种类 ······································································································· 53 3.4 订单处理系统 ·················································································································· 54複习思考题 ······························································································································· 59第4 章 库存系统的规划与设计 ···································································································· 60学习目标 ···························································································································· 604.1 库存与库存管理 ··············································································································· 60Contents目 录V4.2 物流需求的预测 ··············································································································· 624.3 确定订货批量 ·················································································································· 734.4 不确定条件下的库存水平的确定 ···················································································· 764.5 满足率与安全库存的规划 ······························································································· 784.6 库存分配决策 ·················································································································· 784.7 库存管理控制决策 ··········································································································· 81 4.8 库存管理的改善 ··············································································································· 86複习思考题 ······························································································································· 89第5 章 运输系统的规划与设计 ···································································································· 91学习目标 ······························································································································ 915.1 运输系统概述 ·················································································································· 915.2 运输网路的规划与设计 ··································································································· 985.3 送货规划与管理 ············································································································· 1015.4 多式联运规划设计 ········································································································· 112複习思考题
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